Introducing the boundary course FAQ's

What content does the programme cover?

This training will equip you with the knowledge and skills to minimise the risk of discrimination, on-field and in relevant off-field situations and to effectively respond to those incidents, report them and prevent in future.

How do I register for The Boundary Course?

There are two ways to Access:

If you already have an ECB e-learning account, click on this link:	https://elearning.ecb.co.uk/login/index.php
Sign up via CVENT if you’re a new e-learning user, click on this link to access via your County Board:	https://www.ecb.co.uk/play/county-cricket-boards

Once the link has been sent this will expire after 30 days if the course is not accessed

I am logged into E-Learning but cannot find the Course?

• Once logged in go onto your Dashboard.
• in the top menu the course will be in the Active Learning section. 
• This only displays four or five courses but you can scroll through to reveal more using the arrow on the right-hand side.

Alternatively

• Once logged in click on COURSES.
• In the SEARCH COURSES box enter “Introducing the Boundary” and press enter
• It will produce one search result.
• Click on the title “Introducing the Boundary”

Is this course free?

Yes, it is available for everyone involved in Cricket.

I have registered but not received the log in email for the E-Learning course.

New registrations may take up to 2 working days to receive the link.

Check your junk/spam folder for the email.

If still not received after 48 hrs contact the support team here

I am having trouble accessing the course.

https://elearning.ecb.co.uk/local/troubleshooter/

How long does the course take?

30 - 45 minutes

Refresher Training takes 5-10 minutes to complete. 

Access guide here

The Video is not playing?

Try doing it on a different device for best results we recommend completing on a laptop or desktop for the main course.

We recommend that the refresher training should be completed on a mobile phone or device, allowing you to use as a reference whilst on the go.

Make sure your security settings on your device allow the video to play, you may need to enable pop ups on your device to load the course content.

What resources are available to learners?

Mobile friendly refresher training, accessible anytime for on-the-go reference.

Direct information and access on how to report discrimination which goes directly to the 

Anti-Discrimination Unit at the Cricket Regulator.

Do I get a certificate?

Yes, once you have completed the course you can download your certificate from E-Learning Introducing the Boundary course homepage.

My course is not showing as complete, or the course appears to be stuck and I cannot get onto the next page.

Ensure when going through the course you have completed all the modules and all of the scenario questions.

Does this course expire?

No, but we suggest completing the refresher course which is available for use on mobile devices.

N.B. Once the link is sent to you this will expire after 30 days if the course is not accessed.

Who do I contact if I still have an issue?

ECB Customer Support contact the support team here